Shipping policy

House of Saint – Shipping Policy
Last updated: 02/02/2026
Website: https://houseofsaint.in

This Shipping Policy applies to all orders placed on House of Saint (houseofsaint.in).

1. Order Processing Time

• All orders are processed within 3–5 working days due to high daily order volume.
• Working days exclude Sundays and public holidays.
• This processing timeline is standard and should not be considered a delay.

Once your order is dispatched, tracking details are automatically shared via SMS and email.

2. Shipping & Delivery Timeline

• Delivery timelines depend on the customer's location and the courier partner.
• Estimated delivery timelines are provided by the courier after dispatch.
• Actual delivery dates may vary due to external factors beyond our control.

3. Order Tracking

• Tracking information is shared automatically once the order is shipped.
• Customers can track their orders using the link sent via SMS or email.
• If tracking details are not received within 5 working days, customers are requested to contact support at support@houseofsaint.in with their Order ID.

4. Address & Delivery Guidelines

• Customers are responsible for providing accurate and complete delivery details.
• Incorrect or incomplete address information may result in delivery delays or failed delivery attempts.
• House of Saint is not responsible for delays caused due to incorrect customer information.

5. Special Conditions

• During sales, new launches, or peak periods, orders may take the full 3–5 working days to process.
• Orders cannot be modified or redirected once placed.
• House of Saint is not liable for delays caused by courier partners, weather conditions, government restrictions, or other unforeseen circumstances.

6. Failed Deliveries

• If an order cannot be delivered due to repeated failed delivery attempts or incorrect address details, it may be returned to origin.
• In such cases, the order will be treated as per the Return & Refund Policy.

End of Shipping Policy